How Do You Handle Customer Complaints? by OPEN Forum

For more info, please visit: http://www.openforum.com/yourbusintesstv Each week, MSNBC's Your Business features experts to share their secrets for improving your business.

As small business owners, it is hard to please everyone. Peter Shankman, the founder of ShankMinds Business Masterminds, and CNBC contributor Carol Roth talk about handling complaints when the customer is wrong or being unreasonable.

How Do You Handle Customer Complaints? by OPEN Forum amex air france
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Education	Upload TimePublished on 17 Apr 2016

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